Cancellation Policy

Terms & Conditions — The Shala By booking any Shala offering (courses, workshops, or special events), you agree to the following: Booking & Payment All bookings must be made in advance via our booking system. Payment is required in full at the time of booking to secure your place. Cancellations & Transfers Shala offerings are intentionally small and limited in capacity. For this reason, all bookings are non-refundable and non-transferable. We are unable to offer refunds, credits, or transfers for missed sessions or changes in personal circumstances. Commitment to the Offering Where a course or series is booked, your place is reserved for the full duration. Missed sessions cannot be refunded or carried over. Changes by Us In the unlikely event that we need to cancel or reschedule a session due to unforeseen circumstances, you will be offered: A suitable alternative date (where possible), or A credit or refund for the affected session Outdoor Sessions (Where Applicable) Some Shala offerings may take place outdoors as advertised. Weather Outdoor sessions are weather dependent. If a session needs to be cancelled due to unsuitable weather conditions, we will notify you by email in advance. Please check your email before leaving home, as late cancellations may occasionally be necessary. Weather Cancellations If we cancel a session due to weather, you will be offered: A credit transfer to another session (subject to availability), or A refund for that session Participant Responsibility Unless a session is cancelled by us, all standard cancellation terms apply. Arrival & Equipment Please arrive on time. For outdoor sessions, participants are required to bring their own mat unless otherwise stated. Any specialist equipment will be provided. Health & Responsibility By attending, you confirm that you are fit to participate and take responsibility for your own wellbeing during the session. Please inform the teacher of any injuries or relevant conditions prior to the start of class.

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